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Web High

Move over, distance learning --
here comes the virtual high school

By Donna Harrington-Lueker

At Lumberton Senior High School in Robeson County, N.C., geometry teacher Louine Teague is mastering the nuts and bolts of search engines and hyperlinks. But as one of the first teachers to take part in the Virtual High School Project, an ambitious nationwide network offering online courses to high school students, Teague is less concerned about her ability to learn the basics of Internet technology than she is troubled about being an effective teacher online.

"I worry most about not catching clues in a student's voice or not being able to see a puzzled look," says Teague, a veteran mathematics teacher and self-described "nontechie" whose contact with students in her cybercourse will be largely limited to e-mail messages and online discussions.

Other teachers in fledgling cyberschools share Teague's concern. But like her, they have volunteered to test-drive the new medium, even though the commitment often means mastering new software, rethinking course design, and developing new classroom management strategies.

Nationwide, in fact, a growing number of virtual high schools are opening their doors, hoping to expand both the reach and the resources of traditional high schools. Last spring, CyberSchool, part of Eugene School District 4J in Eugene, Ore., enrolled approximately 30 students in 20 online courses, including Advanced Placement Calculus, Cell Biology, and Spanish IV. Though the bulk of students attending the school were from U.S. school districts, some signed on from as far away as Korea and Turkey.

This fall, the Virtual High School Project will welcome its first class. The project, which has received a $7.4 million technology challenge grant from the U.S. Department of Education, will offer 600 high school students in 13 states the chance to learn online. Among the 30 courses the project will offer, in addition to Teague's geometry class, are Introduction to Stellar Astronomy, Integrated Ecospheric Systems, Advanced Placement Statistics, Space-Based Astronomy, Introduction to Microbiology, and Post-Soviet Studies.

"These will be 30 courses many of these schools have never had before," says project director Bruce Droste, a researcher with the Concord, Mass.-based Concord Consortium, which is overseeing the project. Many of the Virtual High School's members are small, rural school systems or low-wealth school districts that would otherwise be unable to offer such specialized courses. By pooling teaching resources and linking students and teachers via high-speed telecommunications lines, consortium members have effectively expanded the number of courses they can offer, Droste says.

Other public cyberschools are also attracting students. Mindquest, an alternative education program in the Bloomington (Minn.) Public Schools, has turned to the Internet as a way to deliver courses to adults and older teens who have dropped out of school.

And last year, approximately 12,000 students earned at least one credit through Utah's statewide Electronic High School--an ambitious effort to offer every one of the state's core high school courses via distance learning. Nearly a quarter of those credits were earned online--a number Utah officials expect will increase in the next decade.

"Our guess is that online courses will surpass other kinds of distance learning," predicts Dick Siddoway, a veteran educator and the principal of Electronic High.

A 500-hour enterprise?

Proponents of netcourses are quick to point out the advantages of delivering instruction online. Students who take courses via computer, for example, can proceed at their own pace: If they need to listen to a RealAudio lecture twice, replay a video clip, or take time to think about a question that's being posed, they can do so without slowing down other class members. And because a cyberschool doesn't exist in a specific time and place, students don't have to "attend" class during the traditional school day--a boon for homebound or hospitalized students, home-schoolers, dropouts seeking a high school diploma, college-bound students with an already full load, or students in small or remote school districts. Many of today's cybercourses are also increasingly taking advantage of the unique resources found on the Internet, including links to sophisticated graphics and databases.

As with any new school, though, getting started is a challenge. Just keeping the technology up and running--and keeping the students connected--can be a constant concern. "Behind the scenes, this is a complicated setup that's not getting any less complicated," admits Julie Williams, coordinator of Bloomington's Mindquest program, which, like other fledgling cyberschools, runs its own web server. In the last two years, Williams says, the program has lost two network troubleshooters and two phone-desk operators. (The latter provide students with technical support.) "We've become a training ground for technical people who then move on to positions that pay more," observes Williams.

Building a cohort of teachers who can design content-rich courses for the new medium is a stumbling block as well. "It's not just a question of putting your old lectures online," observes Tom Layton, the technology teacher who has spearheaded the development of Eugene's CyberSchool. In addition to mastering basic Internet skills, such as using e-mail or exchanging files via FTP, teachers interested in developing online courses for CyberSchool also learn to incorporate Internet Relay Chat (IRC) and RealAudio into their courses and to develop assignments and activities that take advantage of the new medium's interactivity. Overall, in fact, Layton estimates that CyberSchool's teachers spend between 300 and 500 hours putting their first cybercourse together, half that time developing the course and half writing web pages.

"It's a lot like writing a textbook," admits Chris Belonger, a science teacher who has developed several science courses for the school.

Building a cybercourse

Slowly, though, cyberschools are finding ways to navigate around the very real obstacles. Eugene's CyberSchool is one of the leaders. To simplify delivery of its netcourses, CyberSchool currently uses two Power Mac 8150s running WebStar 2.0 as the school's main group servers, where teachers store materials for students to access. The advantage: "With Power Macs, we don't have to hire a half-time Unix programmer," says Layton. "As Joe Average, I can keep these running." In addition, to give teachers the opportunity to exploit the interactive features of the Internet, Layton has installed audio software that allows teachers to incorporate sound into their courses and chat-group software for real-time discussions.

But the heart of CyberSchool is a 10-week course that shows teachers how to develop an online class. Meeting every other Saturday for three hours at a time, the course introduces teachers to basic Internet skills, such as signing on to a listserv, transferring files via FTP, using search engines to locate content-rich web sites, and working with Claris Home Page, an HTML editing tool, to create web pages of their own.

The training sessions also cover teaching strategies and classroom management tips. To make up for the fact that she can't see her students' reactions, for example, the teacher of CyberSchool's Spanish IV course asks students to send her an e-mail update at the end of each lesson reporting what they found easy in the lesson and what they found difficult. Another teacher uses NetForms, a web utility that allows him to create forms and survey students about other courses they might have taken and about their computer skills. (Students simply type their responses into the appropriate space on the form the teacher creates and submit their responses electronically.) Still another CyberSchool teacher gives traditional exams online but requires students to arrange for someone to proctor the exam at his or her site.

Most online teachers also learn the advantage of having students use specific subject lines for their e-mail assignments. ("Use the words, 'Essay on immigration' in the subject line.") That's a simple strategy, Layton and others observe, but a necessary one. According to Layton, a teacher with 30 cyberstudents can expect to receive between 1,500 and 2,000 e-mail messages every semester.

CyberSchool's emphasis on teacher training has paid off. Nearly 20 teachers--most of them already teaching in the Eugene schools--have developed courses for the web, including several Advanced Placement courses; a Special Projects in U.S. History course for students with learning disabilities; special interest courses, such as creative writing and classical literature; and a series of science courses covering cell biology, classification of organisms, and DNA and genes. All students, even those who attend the Eugene Public Schools, pay tuition of $300 per course.

This fall, Layton says, CyberSchool will offer the 10-week teacher training course online--a development that could swell the number of teachers and courses at the fledgling school.

Transparent technology

The Virtual High School also has teachers squarely in its focus. A network of 30 high schools nationwide, the Virtual High School asks each of its member schools to contribute one teacher to the virtual school's teaching pool. In return, member schools are allotted 20 "seats" for their own students in any of the high school's cybercourses.

Schools that choose to participate in the Virtual High School project agree to two other requirements as well: Their schools must have an Internet connection, and their district must agree to grant students credit for the netcourses they take.

Teachers who volunteer for the project also must complete a 22-week graduate-level course on netcourse design, which includes one-on-one sessions with mentors who have experience designing online courses and online discussions with other teachers.

"It's the most powerful thing we're doing," says Droste of the teacher-training effort. "One teacher will write, 'I think I'm going to fall apart--this just isn't coming together,' and another will respond, 'That's just the way I felt two weeks ago, but I did X and Y, and things worked out,'" says Droste.

To make the technology transparent to teachers, Droste says, the Virtual High School uses Lotus LearningSpace, a web-based distance-learning package that allows teachers to enter information into templates rather than coding it in HTML.

Like CyberSchool, Virtual High School also focuses on developing enrichment and hard-to-offer courses. "Even a kid in a small district is probably going to get mathematics and English, especially in states with explicit curriculum requirements," says Droste. "But they might not get courses in poetry or microbiology or bioethics."

Cybercourses can fill that niche.

Any time, any place

Two other cyberschools have their own lessons to offer. For the last 20 years, the Bloomington, Minn., school district has offered SHAPE, an alternative program for high school dropouts that gives credit for work experience and uses individualized education plans. Nearly 60 percent of SHAPE students have been low-income students, many of whom found it difficult to attend classes during the day due to jobs, small children, or lack of transportation. To make it easier for these students to receive their diplomas, the school system began offering an online version of the program, known as Mindquest, in October 1995.

With a current enrollment of 40 students, Mindquest uses FirstClass, a client-server telecommunications package that combines e-mail and group conferencing and has a graphical interface similar to America Online's, says program coordinator Julie Williams. Mindquest also lends computers and modems to students who live in the Minneapolis metropolitan area and provides those students with free Internet access. Students who live in Minnesota can attend the school free of charge, while those outside the state pay a tuition of $250 per course.

Now, two years into the process, the program has made some important changes. Initially, Williams acknowledges, the online program's dropout rate was quite high: 85 percent of Mindquest's first class left the program in the first four months. "We were devastated," says Williams. School officials found that one of the major reasons for dropping out was students' frustration with the technology.

"A lot of these kids didn't have their own computers," says Williams, "and a lot of them were 24 or 25 years old, so they'd left school before computers had become a fixture. We assumed students would screen themselves and wouldn't take a class [like ours] unless they were familiar with computers. But that self-screening didn't happen."

To make certain that students have the computer skills they'll need to complete the program, Mindquest now offers computer training classes to teach the basics of word-processing, file management, and working with FirstClass software. This year, Williams says, Mindquest hopes to pair students with volunteer tutors who have computer skills.

Utah's Electronic High School has followed a different path. Three years ago, Utah's governor challenged the state department of education to produce electronic versions of every one of the state's core high school courses. Central to that effort is Electronic High School, which expects to unveil the first of 60 netcourses that Utah teachers will develop. (In the past, Electronic High has served as a broker between students and schools or agencies that provide various kinds of distance learning courses, including Internet courses, correspondence courses, and two-way audio courses.)

The two courses--Ancient and Modern World History and Ecological Approaches to Biology--are highly interactive cybercourses that are rich in multimedia resources, Principal Siddoway says. A unit in the history course, for example, contains an animated sequence showing how Iran's Fertile Crescent was settled. Similarly, one section of the biology course illustrates the difference between meiosis and mitosis using time-lapse images taken with photomicroscopy. To develop the courses, teachers determined the content then contracted with teams of high school students who are enrolled in a special two-year multimedia program to create web pages and graphics.

"We found a lot of excellent teachers just weren't techies," says Siddoway. "So now we say to them, 'We'll provide the technical expertise once you give us the [content].'"

Within three years, Siddoway expects to have versions of every one of Utah's core high school courses online.

The devil's in the details

Despite their enthusiasm, Siddoway and other proponents of online learning acknowledge the drag of day-to-day reality. Many teachers are developing new courses or teaching online classes in addition to their normal teaching load, and it's unclear how much time an online course might require. "These teachers are dancing as fast they can," says Droste simply.

Ironically, scheduling has sometimes proved to be an obstacle, too. Virtual High School, for example, tries to keep students working at roughly the same pace throughout the semester. (Most proponents agree: Building some structure into the course--with specific deadlines rather than completely open-ended assigments--is crucial if students are to succeed.) But some members of the Virtual High School Project start school in August, while others wait until September, and school vacations often don't coincide. Such differences can disrupt a teacher's course plans, Droste and others acknowledge.

Block schedules, which are popular in many high schools, are also a problem. With block scheduling, high schoolers might have different classes every quarter, while Virtual High School's netcourses typically last a semester. Students who have room in their schedule for a netcourse one quarter might not have an opening the next.

Further, because schools can't count on students' having computers at home, finding computer time during the school day has also become a necessity. "Having all 20 students in a lab the same period of the day probably isn't using time wisely," observes Teague, whose school has just been wired. "We're hoping to have a place where the kids can go whenever they have a free period."

Many other sticking points have surfaced as well, including how teachers will be compensated, who holds the copyright to the courses that are developed, how large a class should be, and what relationship a cyberschool should have to a school district's collective bargaining agreement. In fact, union representatives and school officials are currently discussing some of these issues in Eugene. "We're not trying to be obstructionist," says Douglas Bilheimer, a lawyer for the Eugene Education Association. "But we are being vigilant. We don't want to let this horse get away from us."

Still, the biggest day-to-day challenge facing online courses could be making certain that high schoolers can handle the responsibility of learning online--and that adults can provide the sense of community and connectedness that is at the heart of schooling. "I worry about keeping on top of kids and keeping kids on top of themselves," admits Courtney Glazer, an instructional technology specialist at Allen High School in Allen, Texas, and a site coordinator for the Virtual High School. "I mean, I can't go and bang on their doors late at night."

Maybe not, cyberschool advocates concede. But as teachers and students become familiar with the new medium, the beep announcing the arrival of an e-mail message just might serve the same purpose as a knock on the door.

Donna Harrington-Lueker is a freelance education writer in Newport, R.I.

ANATOMY OF A CYBERCOURSE

Like the one-of-a-kind patterns found in fractals, no two cybercourses are completely alike. Some resemble e-mail correspondence courses where students read their lesson online and send teachers their responses via e-mail. Others incorporate high-end graphics, audio and video, hyperlinks, and collaborative online activities.

A consensus about what netcourses should look like is gradually emerging, though. For one thing, proponents say, the best netcourses embody the principles of "constructivist" teaching, encouraging students to become active learners who explore, explain, synthesize, and analyze information on their own, and casting teachers in the roles of facilitators and coaches.

Good cybercourses also make use of multimedia and Internet resources. And they encourage interaction: As proponents of online learning point out, the medium is a perfect way for students to work collaboratively with other students, confer with teachers, participate in online discussions, post their findings on web sites, and critique each other's work.

"JFK and the American Presidency," a semester-long history course offered in Eugene, Ore.'s CyberSchool, is a good example. With a click of the mouse, students enrolled in the course can listen to a 16-minute RealAudio lecture about immigrant families in the United States. Pointing their browsers toward the Caroline B. Kennedy web page, which contains detailed genealogical data, they then trace four generations of the Kennedy family tree. Finally, when they've completed reading a section of a biography of John F. Kennedy, students write a two-page history of their own families, cut and paste their assignments into the form provided, and transmit the material to the class' JFK listserv. Other students then read the work and comment on it.

Another lesson asks students to interview approximately 10 people (preferably over the age of 55) about their views of President Kennedy and their awareness of the events of the early 1960s. Students then summarize their findings, send their summaries to the listserv, and review what others have written. Using this database of material they've constructed, students end the lesson by writing an essay on the topic "Kennedy in the American Mind."

To cope in such online environments, students typically need to have good writing and communications skills. Being a self-starter helps, too, proponents say.

One thing that might not be a factor, though, is the student's age. One of science teacher Chris Belonger's best students last term was a 10-year-old from Pennsylvania whose mother had heard about CyberSchool on a listserv for parents of gifted and talented students.

"I thought he'd be too young," says Belonger, who coached the youngster via e-mail through the various assignments, "but he's done as well as or better than the others." In fact, Belonger says, the boy expects to take a second course this fall.--D.H.-L.

Reproduced with permission from the September 1997 issue of Electronic School. Copyright ©1997, National School Boards Association. This article may be saved to disk, printed out for individual use, or reproduced in quantities of less than 100 copies for academic use only, provided this copyright notice remains intact on each copy. This article may not be otherwise transmitted or reproduced without the consent of the Publisher. For more information, contact Magazines Coordinator Jo Surette, (703) 838-6739.

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