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FAQs about the E-Rate

What your district needs to know about the coming telecommunications discount

By Kathleen Vail

The technology revolution is knocking at your door--are you ready for it? Discounts for telecommunications services, courtesy of the Telecommunications Act of 1996, should be available by January 1. But the discounts won't automatically show up on your utility bills. Before you can take advantage of the new e-rate, as the discounted rate is called, you need to prepare the way, and that includes wading through thickets of bureaucracy.

The historic overhaul of the communications law, signed by President Clinton in February 1996, extends "universal service" to schools and libraries. Universal service requires telecommunications companies to provide affordable services to schools and libraries. Once the law was passed, the Federal Communications Commission worked another year to hash out the details.

In May, the wait was over. After listening to testimony from education and library organizations, and telecommunications companies, the commission released the rules that would guide the discounts. All K-12 schools, public and private (with some restrictions), will be eligible for the discounts, with the more disadvantaged schools receiving deeper discounts. The sliding scale of discounts will be based on the school's number of students in the federal free and reduced-price lunch program.

As to what will be discounted, the commissioners were deliberately vague, according to Irene Flannery of the FCC. The intent, she says, was to avoid locking schools into any one type of technology and communications system. To be eligible for a discount, a service or hardware must be "an essential element in the transmission of information within the school or library," according to the FCC's ruling. Translated, this means discounts apply to the installation and continuing costs of all commercially available telecommunications services, Internet access, and internal connections, including telephones.

The FCC has chosen the National Exchange Carrier Association (NECA), a nonprofit communications agency, to administer the discounts. The discounts will be parceled out on a first-come, first-served basis, so the faster you can meet the FCC's requirements, the better off you are.

What are those requirements? First, you must gather your school or district technology plans, along with proof that you can pay for the portion of the rates not provided by the Universal Service Fund. Then you must have your state or another FCC-approved agency certify the information you have gathered. Then, you send the information in an application to NECA for approval.

Two factors could slow down or stop the process. For one, your state public utility commission must approve the discounted rates for your state. Julia Johnson, who chairs the Florida Public Utilities Commission, recommends you contact your public utility commission and ask these questions: How will the commission adopt the discounts? When will the discounts be adopted, and who may participate in the hearings?

Another factor that could put a halt to the discounts, at least temporarily, is the possibility of lawsuits. At press time, telecommunications giant Southwestern Bell Company was suing the FCC over the new rules, requesting a stay on several provisions. A lawsuit by Bell South also appeared possible.

But lawsuits and individual state approval aside, here's a primer on what you'll generally need to know about accessing the new e-rate:

* When do the discounts start? Schools will begin receiving discounts for installation and services provided after Jan. 1, 1998. If you've installed a system before that date, you can get a discount only on costs that occur after Jan. 1.

* How much money is out there? The Universal Service Fund will have a $2.25 billion spending cap each year. The first $2 billion will be awarded to schools that apply early; after that money is gone, the rest will be given out to the poorest schools first. Any unspent money will carry over to the next year's balance.

* How much discount will schools get? Your discount rate will be based on the eligibility of students in your school district for free or reduced-price lunch, as well as by the type of community your school serves. Individual schools may apply for the discount, as well as school districts and groups of school districts.

Schools with higher percentages of students who are eligible for federally subsidized lunches earn higher discounts, with rural schools earning slightly higher discounts in many cases than urban schools. According to the FCC ruling, rural schools receive a higher discount rate because the costs of installing and maintaining telecommunications systems tends to be higher in rural areas: "The distance between customers and central offices, and the lower volumes of traffic served by central offices in rural areas, combine to create less affordable telecommunications rates."

The smallest discount available is 20 percent; the largest is 90 percent. (See table below.)

* How does the discount work? Merit, a nonprofit Internet provider in Michigan, used this example at its web site: Say your charge on the T-1 line that brings the Internet into your classrooms is presently $700 per month and your school is in a rural district. Approximately 40 percent of the students in your school are eligible for free or reduced-price lunch. That means your discount is 70 percent, so as of Jan. 1, 1998, your monthly payment is reduced to $210. The remaining $490 would be paid by the Universal Service Fund Administrator, NECA, out of the fund.

Henry Marockie, West Virginia Department of Education superintendent, cautions that no money will be distributed to the schools. "There's no check coming," says Marockie. "It's just a great savings." Telecommunications companies pay into the fund based on their yearly revenue. NECA will collect the money then pay it out to schools' service providers.

* What is covered by the discount? The discount applies to installations, internal connections, maintenance of internal connections, all telecommunications services, and Internet access, including communications links to Internet service providers (dial-up or leased line), and e-mail, according to NECA. In addition, routers, hubs, network file servers, and wireless LANs also are eligible.

* What isn't covered by the discount? Teacher and employee training are not covered, and neither are voice mail, fax machines, modems, software, and computers. Exceptions: Computers that are used as dedicated file servers are covered by the discount, as is software necessary to operate file servers. Don't forget that you can use the money you save from the e-rate to pay for training, hardware, software, and anything else in your technology plan not covered by the discount.

* What's the first step in taking advantage of the e-rate? At press time, the FCC planned to have applications available by fall. Before you can apply for the discounts, you must be certified by your state education department or another FCC-approved agency. To be certified, you must submit a technology plan and proof that you can pay for your part of the charges. This certification and a description of the services you need will be sent to NECA, which plans to have a web site up by October. To make sure schools are getting the lowest and most competitive price possible, NECA will post these descriptions of needed services on the site for service providers to scan. Companies from all over the country will get a chance to bid. You will not be required to break existing contracts, but you will have to rebid the service once your current contract expires.

* What kind of technology plan is needed? Merit suggests you assess your current computer equipment, experience and training of staff, internal connections, maintenance contracts, computer software, and electrical system capacity. Linda Roberts of the U.S. Department of Education says schools that are unsure about their technology plans or have never developed such plans should seek the help of schools that do have plans. State education agencies, universities, and volunteers from industry also can provide guidance, says Roberts.

Kathleen Vail is an associate editor of Electronic School and The American School Board Journal.

EDUCATORS TALK ABOUT THE E-RATE

We asked some school administrators and technology coordinators how their schools would be affected by the new
e-rate. This is what they told us:

Ohio County has approximately 6,500 students in grades K-12. We have one high school, four middle schools, and nine elementary schools. The advantages for Ohio County with the e-rate implementation are numerous.

Since each school is connected to the Internet, we will be able to increase our connection speed to a T-1 line for about the same price we are currently paying for 56 Kbps. Most classrooms are hooked up to a token-ring network in each school. We will be able to complete the cabling of the remaining classrooms at a much reduced cost. We will also be able to install more telephones to the classroom and purchase additional file servers for schools.

Our discount rate will range from 60 percent to 80 percent. Our total savings should be between $75,000 and $100,000 during the first year of the discounts.

Jim McGlumphy,
Technology Coordinator,
Ohio County (W.Va.) Schools


With 500 students in K-12 and another 34 students in prekindergarten, the West Valley Central School District is one of the smallest districts in western New York. The potential advantage of the e-rate to a district such as ours is increased purchasing power. That is, we can get more Internet connections at a faster baud rate with the same investment. Since 42 percent of our students are eligible for free or reduced-price lunch, we are eligible for 70 percent discounts.

I say "potential advantage" because it remains to be seen exactly what, if anything, will really change because of the way the e-rate discounts will be available. The first-come, first-served approach and the requirement that the state must approve schools' technology plans before the schools are eligible may favor those districts and states with more resources to devote to doing their homework in preparation for their funding applications.

Assuming we can get past the potential concerns, school districts will have a huge advantage over their current status. For instance, my district will switch to a T-1 line for outside access, at a monthly rate less than our 56 Kbps line costs now.

West Valley has a tech plan in place, but we've begun to review it for compatibility with universal service discount requirements. We're hearing that the state department of education may require that tech plans will need to be curricular-based and be tied directly into the state's new Learning Standards and Assessment. If so, many districts that already have tech plans in place will have to redo them. My fear is that other states will gobble up the $2.25 billion before many New York school districts have an opportunity to apply.

Still, although we have not calculated the exact amount, the savings to West Valley could be immense. We stand to save taxpayers a considerable sum of money and still provide our students with a world-class education environment.

John Thompson,
Superintendent,
West Valley (N.Y.)
Central School District


San Francisco voters on June 3 passed a $140 million bond issue for education, of which $90 million is intended for the K-12 system, and $34 million for technology infrastructure investments. Because our school district has more than 50 percent of its students eligible for free or reduced-price lunches, we expect to be eligible for an 80 percent discount under Universal Service Fund programs. That means we hope to be able to leverage a significant amount of these taxpayer funds with USF funds to create much stronger telecommunications services to local schools and students.

It is too early to give any dollar estimates, but it will certainly mean that millions of dollars worth of services which we could not previously have afforded will become viable.

Joe Frantz,
Resource Teacher,
San Francisco Unified School District


The e-rate allows our school division to consider options that were not otherwise fiscally possible to us. We have been planning to provide direct Internet access to each of our classrooms. The e-rate will allow us to reach that goal sooner and with better service. Additionally, our options for wide-area network (WAN) capabilities have increased tremendously. Our school division has access to a fiber ring around the city. If the e-rate provisions will allow us to pull fiber to the buildings, and if it can offset the costs for the necessary equipment to "light" the fiber, we will have a WAN/Internet access option with little or no recurring costs.

While we may need to refine and tailor our technology plan in format and approach to meet the needs of the FCC ruling, we are well on our way to meeting the necessary criteria. Schools can ill afford not to plan; they must plan wisely, with an eye to realities but with a vision for the possibilities. Otherwise, schools will not be easily able to take advantage of such unexpected opportunities as are now available through the e-rate provisions.

Harley Miles,
Coordinator of Instructional Technology, Charlottesville (Va.) Schools


WHERE YOU CAN GO FOR HELP

Several organizations and agencies have set up web sites to give out updated information and provide answers to specific questions:

FCC

U.S Department of Education

EdLiNC

National Exchange Carrier Association

PBS Adult Learning Service

Edtech-ALERT

Merit

DISCOUNT RATES
Percentage of students eligible for free or reduced-price lunches 0-1 1-19 20-34 35-49 50-74 75-100
Discount rate for urban schools 20% 40% 50% 60% 80% 90%
Discount rate for rural schools 25% 50% 60% 70% 80% 90%

Reproduced with permission from the September 1997 issue of Electronic School. Copyright ©1997, National School Boards Association. This article may be saved to disk, printed out for individual use, or reproduced in quantities of less than 100 copies for academic use only, provided this copyright notice remains intact on each copy. This article may not be otherwise transmitted or reproduced without the consent of the Publisher. For more information, contact Magazines Coordinator Jo Surette, (703) 838-6739.

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