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Feature: September 1999
Broad and Deep: Achieving whole-school change with technology. By Judith Davidson, Elizabeth McNamara, and Kevin McGillivray
Most teachers and administrators will tell you the problem with educational technology goes beyond placing computers in schools or even networking the schools. The real difficulty comes in convincing teachers to use the technology to entice kids to work harder and more intelligently.

How do you do that? We believe success begins with a commitment to technology integration that runs both broad and deep. That's the commitment we made when we formed the Hanau Model Schools Partnership, a technology-based reform effort targeted at four American schools -- two elementary, one middle school, and one high school -- in the Hanau, Germany, schools, which have 1,400 students. The four schools are part of the U.S. Department of Defense Education Activity (DoDEA) school system, which serves roughly 82,000 students worldwide whose parents work in the armed services.

Helped by a grant from the National Science Foundation, the Hanau schools hired a group of consultants in 1995 to help integrate technology into the four schools. At the time, the schools had very few classroom computers, and none were networked. To access e-mail, teachers in each school shared a single designated computer. Opportunities for middle and high school students to use computers were limited mostly to official "computer classes."

Four years later, teachers communicate regularly by e-mail, classroom computers are networked, teachers are infusing a myriad of technologies into their daily lessons and using web pages to share ideas, and students are becoming adept at using the Internet and multimedia presentation tools such as PowerPoint. As administrators and teachers have broadened their technology experience and developed a deeper understanding of its potential, they have come to see the powerful impact that the effective use of technology can have on teaching and student achievement.

Casting a wide net

In seeking to integrate technology, school administrators have tended to follow one of two routes. Some have taken a "trailblazers" approach, focusing technical and professional-development resources on teachers most eager to use technology. In a trailblazers approach, programs are set up to appeal to what are known as "early adopters." These programs require a great deal of effort from teachers, but they also offer teachers significant potential payback, both professionally and materially. Teachers who are early adopters often are involved in field-testing software and new curricular approaches. The trouble with this approach is that it is usually limited to a small number of teachers.

A second route -- what we call the "equity" approach -- involves every teacher in learning the broadest, simplest, and most general technological skills (Some examples include training in basic software such as Microsoft Word or an e-mail program). It is not unusual for this kind of training to be focused on the technology alone while excluding its educational purposes. As a consequence, it does little to help technology serve a school's educational reform agenda. What's more, while the skills learned might be valuable, the approach toward teachers is often "do this or else."

Too often, schools treat these approaches as if they were mutually exclusive. The result is that students are deprived of opportunities to use technology in meaningful ways in a variety of subjects. Moreover, the failure to connect the two approaches means that teachers seldom serve as technological resources to each other. Indeed, many teachers have only a vague idea of the ways their fellow teachers might use technology.

The Hanau Model School Partnership presented several professional development opportunities for teachers and specialists to develop their technology skills and look for new ways to integrate what they had learned into their classrooms.

One feature that helped focus the energies of everyone was the emphasis on a common tool kit. The Hanau Implementation Team -- a group of administrators, teachers, and parents -- helped select the Model School Tool Kit, basic software applications and supporting materials that could be used across a variety of curricular areas. These applications included Microsoft Word, Amazing Writing Machine, and Smart Keyboards for word processing; Excel, The Graph Club, and The Cruncher for graphs and spreadsheets; The Teacher Associate and Integrade for administrative tools; Netscape and cc:mail for communications; and Hyperstudio, PowerPoint, digital cameras, printers, and scanners for multimedia presentations. All of the applications were placed on more than 500 high-speed networked computers in the four schools.

Teachers and specialists had several opportunities to learn one or more parts of the tool kit in summer training sessions, after school and weekend workshops, and professional development days. Because every teacher and specialist in Hanau has a networked computer with the tool kit in his or her classroom, everyone can practice the lessons learned in workshops. And because they are learning the same set of tools, teachers and specialists have many colleagues to ask for help. When everyone is stumped, members of the technical staff provide assistance through e-mail, a quick visit to a teacher's room, or privately scheduled instruction time.

The common tool kit, and the multiple opportunities to learn more about it, served as the backdrop for the Technology Action Plans (TAPs), which focused on individual use of the tool kit during the first year. Teachers and specialists were asked to pick one application or curricular issue to focus their technology integration efforts. Initially, the most popular technology applications chosen were PowerPoint and Internet search engines. Teachers liked PowerPoint because presentation is such a critical feature of school life -- and elementary teachers quickly realized that, with its large print, PowerPoint was a great tool for creating student-made books. Teachers liked the Internet search engines for finding information that was more up-to-date than what was available in the library.

Once they picked a technology application, teachers were asked to create a plan for technology integration within one curricular unit. For example, a middle school home economics teacher and a school nurse teamed up to use the Internet for teaching a health unit where students would conduct Internet searches on issues such as AIDS, teen pregnancy, and smoking. Second-grade teachers used the Amazing Writing Machine to create student storybooks for the school library. And a freshman biology teacher had students using multiple technologies -- such as the Internet, scanners, Smart Keyboards, Hyperstudio, Adobe PhotoShop, and Microsoft Word -- to gather and present information about biological life.

Changes that run deep

From the outset, "co-teaching" has been an important part of our effort to encourage teachers to use technology to improve student learning. During the first summer training sessions, content specialists provided workshops focusing on specific curricular areas and technology tools, and during the next year, experts visited the schools and classrooms to observe, teach, and reflect with teachers.

As the project has matured, co-teaching has shifted in nature. Initially, the experts came from outside the Hanau schools to work with teachers. Now, Hanau teachers serve as the experts. In this way, Hanau has set up an internal system for sustaining the depth of understanding about specific technologies and how they can be used in classrooms.

The Hanau Model School Partnership's full approach to technology integration has had significant impact on the four dimensions of successfully networked schools: educational practice, professional culture, technology leadership and management, and family and community participation. Student surveys document that more students are using more kinds of technologies across a wider breadth of grades. The high school library usually has a waiting list to check out one of the school's 50 Smartboards, which are keyboards with small screens that run on batteries and hold up to 60 pages of text. In one elementary school, most teachers have Smartboards for their own use.

The changes have extended beyond hardware and software. Classroom observations document changes in teaching practices, classroom management, and relationships between teachers and students. Clearly, technology has been the impetus for teachers to try new instructional approaches.

Hanau teachers now rely heavily on e-mail for conducting school business. E-mail allows teachers to share information about scheduling changes, discuss concerns about students, ask questions about policy directives, and request classroom supplies. Beyond that, e-mail has become a powerful tool for local union information dissemination, discussion, and organization.

Parents have been included in the technology-based changes. Parents can enroll in technology workshops introducing them to the hardware and software in the schools. For their participation, they receive a certificate that becomes part of their personnel record in the military. They repay the schools by volunteering their time in the schools.

Parents are also members of the Hanau Implementation Team. This is the first site-based management group of its kind in Hanau. Parents work shoulder-to-shoulder with teachers and administrators to debate and make decisions about technology in the schools.

As a result of this deliberate mixing process, a number of significant improvements have occurred. For starters, entire schools have raised their "technology IQ" -- which means everyone knows more about technology and its applications, is more comfortable using technology, and is more willing to use technology to solve problems.

One good example of this evolution occurred in an elementary school, where several teachers learned, as part of the first summer training program, how to use graphing and spreadsheet software for a new math program. By the end of the next year, one first-grade teacher had her students using graphing software for all kinds of activities. For instance, the youngsters used it to show which students brushed their teeth the most. Other teachers quickly realized that they could be using spreadsheets to keep track of various lists, such as classroom materials and student permission slips.

The Hanau Model School Partnership's full-school technology integration approach shows how educators can address the demands to integrate technology into the classroom while responding to calls for educational reform. This work provides a model for understanding how broad-based technology integration approaches can be fruitfully combined with more deeply focused efforts.

From the beginning, we were careful not to tie project success to standardized test scores. Following advice from the national testing center at the University of California in Los Angeles (UCLA), we looked for "proxies" of achievement -- that is, changes in practice. We found those in abundance.

To our surprise, we also found some interesting changes in student achievement, especially in writing at the high school level. For years, Hanau high school students had failed to have their compositions accepted in the DoDEA student writing anthology, which is distributed every year. In the third year of our project, however, the compositions of 11 Hanau students were accepted. A major reason for their success, we believe, was their teacher's introduction of Inspiration writing software -- a program that is chock full of lessons for outlining and organizing writing.

Whether it is organizing an essay using Inspiration or designing a spreadsheet for a math lesson, technology is clearly having a direct impact on the students in the Hanau schools. Because the schools are infusing technology into daily learning, the students are finding that the best learning with technology goes both broad and deep.

Judith Davidson, a former scientist for TERC, a Cambridge, Mass., consulting firm, is now an assistant professor of education at the University of Massachusetts in Lowell; Elizabeth McNamara is director of educational programs for Open System Technologies LLC in Clifton Park, N.Y.; and Kevin McGillivray is an educational technologist in the DoDEA schools.

Reproduced with permission from the September 1999 issue of Electronic School. Copyright © 1999, National School Boards Association. Electronic School is an editorially independent publication of the National School Boards Association. Opinions expressed by this magazine or any of its authors do not necessarily reflect positions of the National School Boards Association. This article may be printed out and photocopied for individual or educational use, provided this copyright notice appears on each copy. This article may not be otherwise transmitted or reproduced in print or electronic form without the consent of the Publisher. For more information, call (703) 838-6739.

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