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The Connected Teacher: Anywhere, anytime learning meets professional development. by Lottie L. Joiner

Picture this: It's 9 p.m. and you're at home in your den discussing alternative teaching strategies with a handful of reading teachers across the country. Or envision logging on at 6 a.m. with your morning coffee to put the finishing touches on a class project for your recertification. Or imagine learning the latest PowerPoint shortcuts during your afternoon teacher planning period.

Sound good? Your teachers think so, too. Instead of afternoon workshops or weekend seminars, they're getting quality training that enhances their skills whenever and wherever they want it, thanks to online professional development.

It's no secret that today's teachers are being given more responsibility than ever before. Along with their regular teaching duties, they also have to deal with new standards and high-stakes tests and new instructional technologies. And they're are being held accountable without being given the proper tools to succeed. A 1999 study by the National Center for Education Statistics found that fewer than half of all teachers felt prepared to meet the challenges they face in today's classroom -- and fewer than 40 percent felt "very well prepared" to implement state or district curriculum and performance standards.

"We're still training teachers in the same model as two centuries ago. Nothing has changed," observes Ted Nellen, an English teacher and staff development coordinator at Alternative High Schools in New York City. "But expectations certainly have."

A smorgasbord

Convenient, flexible, and cost-effective, online professional development is helping teachers meet those changing expectations. Most teachers turn to online training to learn about technology and how to integrate it into the curriculum, but more and more are going online to learn teaching strategies, earn graduate credit, or gain recertification.

Online professional development has been particularly beneficial to those who are isolated geographically or by subject area, says Stephanie Hirsh, deputy executive director for the National Staff Development Council (NSDC), in Oxford, Ohio. "High-quality online [training] with other teachers around the country offers incredible support and provides those who can't get to meetings a great opportunity."

Online training comes in a variety of styles that fit personal and professional needs, including video broadcasting, self-paced lessons, video conferencing, and online learning communities.

Glenn Kleiman, project director for the Education Development Center's Center for Online Professional Education and EdTech Leaders Online program, uses online learning communities to train district leaders who are responsible for professional development. The communities usually feature a facilitator or expert who engages a group in activities related to the group's subject area or grade level. Members of the group perform classroom experiments and share effective teaching strategies.

Kleiman says he encourages teachers to think about classroom practice, integration of technology, and addressing individual student needs and learning styles.

"We find the online meeting is very good," says Kleiman. "It provides time and place flexibility and links up people who have reasons for communicating but can't get together on a regular basis."

What's more, he says, online professional development allows those who wouldn't normally participate in a traditional workshop discussion to express their thoughts.

"You get people participating very actively in online workshops," says Kleiman. "There's a whole different pacing. People can be more reflective and thoughtful."

Nellen agrees. "In online classes students dictate the pace," he says. "You get to share ideas and see others' work. There's a lot more scholarship going on."

The online challenge

While many teachers appreciate the benefits and conveniences of online learning, it isn't for everyone. The experience can be challenging: The technology isn't always flawless, and the participants don't always have the computer skills to get the most out of an online course.

"It is always hugely frustrating when the technology doesn't work right," says Hirsh, who remembers several online courses she took in which more than half of the participants dropped out because of technical problems.

Another potential problem, Hirsh says, is that online professional development may contribute to the isolation of teachers and the fragmentation of school improvement efforts if teachers are taking different courses and learning different material. She sees the lack of immediate feedback found in face-to-face traditional workshops as another disadvantage of online courses.

So does Bob McLaughlin, executive director at the National Institute for Community Innovations (NICI), in Montpelier, Vt., which works in urban and economically distressed areas to improve teacher education.

"I personally believe that where you can bring people together face-to-face, it's better to do that," says McLaughlin. "There are many circumstances in which that's simply not possible, but it's still valuable to bring them together."

Online professional development is among the many services that NICI offers through its Netcourses, custom-designed courses for teachers, future teachers, and teacher education faculty.

"We don't just want to provide online professional development," emphasizes McLaughlin. "We try to meet the users' needs to make a difference in their school."

But there are just certain things only face-to-face training can offer, says Cathie Runyan, an assistant at Staff Development for Educators (SDE), a New Hampshire-based for-profit provider of professional development workshops for K-12 teachers.

"People like that personal contact," says Runyan. "They need to see the ideas and want more visual stimulation than a computer offers." In addition, she says, SDE workshops include materials that are "not anything [teachers] can get online."

Who's doing it

Just as there is a variety of online courses, there also are many sources for online training -- from regional education labs to universities to for-profit companies.

Many states and school districts look to professional development portals (see sidebar on page 10) for online courses. But Nellen warns educators to be cautious when purchasing online professional development from for-profit companies.

"They're there to make money," says Nellen, who formerly worked for one such company. "They don't get meshed into the business of what teachers are actually doing. They're very generic and have no relevance to the classroom. It's like an outsider coming into a school telling [teachers] how to do their job."

As a result, some states have contracted with online companies to create customized professional development programs, and some have drafted contracts that hold online professional companies accountable for their offerings. The Illinois State Board of Education, for example, requires providers of online professional development to sign a Statement of Assurances. The statement is a list of obligations that the provider must meet, including a mechanism for monitoring participation, a facilitator to guide participants, a course syllabus along with activities, and documentation of completion.

The picture is changing with the shakeout in the dot-com world, however. A number of first-generation online companies have either merged or closed, and new, more reliable ones have entered the field. Some companies, Hirsh says, discovered that providing teachers with online professional development wasn't the easy solution they thought it would be.

"Many realized that online professional development was not a panacea for meeting teachers' needs and improving schools," she says. "More legitimate companies have now entered into it."

Respected education companies such as Britannica, Princeton Review, and Scholastic all have gotten into the game, offering a variety of online professional development opportunities for teachers.

The best online programs, Hirsh says, are aligned with school or district standards of learning. In Pennsylvania, for example, a number of colleges and universities were awarded grants from the state Department of Education in 1999 to develop Web sites, Internet-based resources, and online classes for K-12 teachers. The program's aim was to assist teachers in implementing Pennsylvania's academic standards and prepare students for the state's assessment test. Together, Penn State College of Medicine Center for Science and Health Education and Penn State Harrisburg School of Behavioral Sciences and Education developed a Web site that focused on professional development for the state's science and technology standards. And Dixon University collaborated with a number of education organizations to establish Web-enabled professional development courses aligned with Pennsylvania's mathematics curriculum.

Then there are the districts that simply do it themselves, designing and providing their own professional development curriculum. One such district is the Memphis City Schools (MCS), which provides a combination of traditional seminars and online courses to train the district's 7,000 teachers. The offerings range from classes in a group setting at a Teaching and Learning Academy to self-paced instruction using training modules. Most of the training modules focus on applications teachers can use to integrate technology into instruction.

"Our students were saying, 'We're tired of teaching our teachers how to use our computers,'" says Bill Byles, staff development coordinator for MCS. "The kids know a lot more than our teachers do."

Byles' award-winning Internet4Classrooms On-Line Practice Modules train teachers to use software such as PowerPoint, Excel, and Dreamweaver and to design WebQuests.

And in Oregon, teachers design staff development for their colleagues who teach online high school courses for the Salem-Keizer Public Schools. The focus is on strategies and best practices online teachers can use in instruction. The online training provides the convenience and flexibility needed to accommodate a variety of schedules, says Jim Saffeels, who does program support for the virtual high school SK Online.

"We've got teachers scattered all over," says Saffeels. "Bringing them in one spot at one time is very difficult, and doing it once a week is impossible."

Mary Jean Sandall, SK Online's principal, says online staff development isn't significantly different from traditional training. "For the learner to really merit something out of the training," she says, "you want to have meaningful work in a meaningful setting."

But does it work?

Online professional development offers a number of advantages, including flexibility, accessibility, convenience, and customization. But how can you tell if it's actually working? How do you know if teachers are really learning online? How do you know if they're taking what they learn and using it in the classroom to improve student achievement?

There's no evidence to date that online professional development has been extremely effective or that it's better than traditional workshops, says Hirsh of NSDC: "You don't know if it's changing [teachers'] practice, or if anything new or significant has happened for their students." Some companies document teachers' "knowledge acquisition," she says, but "it's more challenging to access whether they have skill acquisition. The vast majority haven't gone that far in the process."

Before settling on an online course, Hirsh advises, staff coordinators should make sure the material adheres to accepted standards for professional development (see sidebar on this page). She also suggests asking questions about the course: Is there a mechanism for accountability? Is there classroom-based support in case the equipment doesn't work? Is the content research based? What are the credentials of the course authors? Is it part of a bigger plan for professional development?

One way to assess the effectiveness of an online course, says Nellen of New York's Alternative High Schools, is to have teachers create something, such as a project for students using technology, to take back and use in the classroom. "Teachers are most concerned with, 'How are we going to use this on Monday morning?'" he says.

McLaughlin of NICI agrees. When teachers are engaged in the creative process and are given activities designed to help with specific problems, he says, they are more apt to get something out of an online course. To assess the effectiveness of their courses, NICI online facilitators also survey participants at the beginning, middle, and end of each course. "We ask, 'How are we doing? What can we improve? Are they making progress?'" he says.

But it's not just online training that needs rigorous assessment, McLaughlin says: "You have to have an environment where learners feel welcomed, where they feel valued, and where they feel engaged. And we're not doing that in online or traditional professional development."

Another tool

Like other opportunities made possible through technology, online professional development is not the be-all and end-all; rather, it's one more strategy to add to the training repertoire.

"Online learning has particular strengths and functions, but it doesn't lend itself to everything," says Kleiman of Education Development Center. "It works best in hybrid models -- along with local study groups or mentoring. It's not an answer to all professional development but should be used as another tool."

But Kleiman believes online training answers many needs in professional development today. "We are introducing new standards, new technology; teachers are facing more student diversity. The traditional model is not effective," he says. "Any tools and techniques that meet the needs of some teachers for professional development and are cost-effective are very valuable."

In the end, though, how staff development is delivered is less important than how well it addresses teachers' needs. As McLaughlin puts it, "Whether onsite or online, sustained professional development keyed to educators' priorities is going to be the most effective professional development."


Lottie L. Joiner is assistant editor of Electronic School.


Copyright © 2001, National School Boards Association. Electronic School is an editorially independent publication of the National School Boards Association. Opinions expressed by this magazine or any of its authors do not necessarily reflect positions of the National School Boards Association. Within the parameters of fair use, this article may be printed out and photocopied for individual or educational use, provided this copyright notice appears on each copy. This article may not be otherwise linked, transmitted, or reproduced in print or electronic form without the consent of the Publisher. For more information, call (703) 838-6739.

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